Privacy Policy


At ElectroVix, your privacy is our priority. This Privacy Policy explains how we collect,
use, store, and protect your personal information when you access or use our website
[https://electrovix.in/] (“Site”) and services.
By using our website, you consent to the practices described in this policy.

1. Information We Collect

  • Personal Information:
    When you create an account or place an order, we may collect your name, email address,
    phone number, billing address, shipping address, and account credentials.
  • Transaction Information:
    We collect order details, payment status, and delivery information.
    Payment data such as card details are processed securely via third-party payment gateways
    and are not stored on our servers.
  • Account Activity:
    We collect data such as product views, cart activity, wishlist items, and customer support
    interactions to improve user experience.
  • Browsing Data:
    Information like IP address, browser type, device type, and pages visited is collected
    for analytics and performance optimization.
  • Device Information:
    If accessing via mobile, we may collect device model, operating system, and app usage data.

2. How We Use Your Information

  • To create and manage user accounts.
  • To process orders, payments, and deliveries.
  • To provide customer support.
  • To improve website performance and personalization.
  • To send order updates and service notifications.
  • To prevent fraud and ensure platform security.
  • To comply with legal obligations.

3. Sharing Your Information

We may share your data with trusted third parties only when necessary:

  • Payment Processors: For secure payment transactions.
  • Logistics & Delivery Partners: For order fulfillment.
  • Service Providers: Hosting, analytics, and support tools.
  • Legal Authorities: When required by law.

We do not sell or rent your personal information to third parties.

4. Cookies & Tracking Technologies

We use cookies to enhance browsing experience, analyze traffic, and personalize content.
You can control cookie preferences through your browser settings.

5. Data Security

We implement industry-standard safeguards, including:

  • SSL encryption for secure data transmission
  • Secure hosting servers
  • Firewall protection
  • Restricted data access
  • PCI-DSS compliant payment gateways

While we follow best security practices, no online system is 100% secure.
Users are responsible for maintaining the confidentiality of their login credentials.

6. Service Communications

We may send essential service communications such as order confirmations,
delivery updates, and security alerts.
You may opt out of promotional communications at any time.

7. Children’s Privacy

ElectroVix services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes
outlined in this policy, comply with legal obligations, and resolve disputes.
Data may be retained for a reasonable period after account closure
unless deletion is requested where legally permissible.

9. Policy Updates

We may update this Privacy Policy from time to time.
Changes will be posted on this page, and continued use of the Site
constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: support@electrovix.com